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New York JFK

What do you need to know?


Fast Ride: 2 hours (known & unknown)

Must Ride: 4 hours (known cargo only)

Just Ride: 5 hours for loose, 4 hours for shipper built units (known & unknown)

VEX: 90 minutes

Dangerous goods: 6 hours (Must ride & Just ride)

Dry ice: 6 hours (Just ride only)


Fast Ride: 2 hours

Must Ride: 4 hours 

Just Ride: 5 hours for loose (known and unknown), 4 hours for shipper built

VEX: 90 minutes

Custom hours: 07:00 to 23:00 daily (limited coverage after 20:00 – clearance requires a prearranged appointment with US CBP)

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Chiller temp range: 2°C-8°C

Capacity of chiller (ULD and loose): 4 pallets

Notice required for chiller: On availability

CCTV on chiller door? No

CRT Storage (15°C-25°C)? Yes

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? Yes 

Commodities & Pets


CCTV? Export side yes / import side no

Secure area for VAL (Vault)? No

Secure area for VUL (Cages)? Yes

Size of secure area: 20 sqm

Witness Loads: Yes Port Authority Police

Secure transfers to/from aircraft: Yes Port Authority Police

Dangerous goods

DG storage area? Yes

Size of DG storage area: 15 sqm


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): n/a


Pets are accepted from JFK to LHR. Check out our pet page to find out more.

Gateway charges

GHA charge for pallet breakdown (fish): $150

Virgin Dry Ice check fee: $50