Main Content


What do you need to know?


Fast Ride: 2 hours

Must Ride: 4 hours for loose, 3 hours for shipper built

Just Ride: 5 hours for loose, 4 hours for shipper built 

VEX: 90 minutes

Dangerous goods: 6 hours


Fast Ride: 2 hours

Must Ride: 2 hours

Just Ride: 3 hours loose, 2 hours shipper built

VEX: n/a

Custom hours: 07:00 to 18:00 Mon – Fri

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Chiller temp range: 2°C-8°C

Capacity of chiller (ULD and loose): 2 pallets

Notice required for chiller: first come, first served

CCTV on chiller door? Yes

CRT Storage (15°C-25°C)? No

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

FRO Freezer (-20°C)? No

Customer can break down their own pallets on the door? Yes 

Commodities & pets



Secure area for VAL (Vault)? No

Secure area for VUL (Cages)? No

Size of secure area: shpm placed under CCTV

Witness Loads: Available on request

Secure transfers to/from aircraft: Available on request

Dangerous goods

DG storage area? Yes

Size of DG storage area: 10x15 sqm (with racks)


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): n/a


Pets are accepted from BOS to LHR. Check out our pet page to find out more.

Gateway charges

GHA charge for pallet breakdown (fish): $150

Virgin Dry Ice check fee: $50

Import charges: $70 (per MAWB or per HAWB)