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What do you need to know?


Fast Ride: n/a

Must Ride: n/a

Just Ride: 5 hours

VEX: n/a

Dangerous goods: 15:00 day prior to departure


Fast Ride: 2 hours

Must Ride: 2 hours

Just Ride: next day

VEX: 2 hours

Custom hours: 08.00 to 16.30 daily

Pharma & life sciences

COL Storage (Chiller) 2°C-8°C? Yes

Can separate pharma from perishables? Yes

Chiller temp range: 2°C-8°C

Chiller has out of temp alarm? No

How often is chiller checked? Daily

Capacity of chiller (ULD and loose): 3 pallets

Notice required for chiller: 24 hours

CCTV on chiller door? Yes

Temperature controlled dollies/trucks available airside? No

CRT Storage (15°C-25°C)? No

ACT Can handle 'Active' ULDs? Envirotainer & CSafe

Can source dry ice: No

Electrical outlets available for charging active units: No

FRO freezer (-20°C)? Yes

Commodities & pets



Secure area for VAL (Vault)? Yes, delivery same day

Secure area for VUL (Cages)? Yes

Size of secure area: 2 sqm

Witness Loads: Yes

Secure transfers to/from aircraft: Yes

Dangerous goods

DG storage area? Yes

Size of DG storage area: 1 sqm


Single position cars? Yes

Multiple position cars? Yes

Booking window required (lead-in time): 48 hours


Pets are accepted from BGI to LGW. Check out our pet page to find out more.