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Cookie statement

How we use cookies

We use cookies on our website for a variety of reasons which you can learn about below. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal.

By using our website, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. You can read all about this in the section below "How to control and delete cookies". If you do not agree to such use, please refrain from using the website.

What are cookies

A cookie is a small file and holds a certain amount of data, which our website can send to your browser. It may then be stored on your computer's hard drive and can be accessed by our web server. This cookie data can then be retrieved and can allow us to customise our web pages and services accordingly. It's important to clarify that cookies do not collect any personal data stored on your hard drive or computer.

To find out more about cookies, visit

How does Virgin Atlantic Cargo use cookies

The sole reason we use cookies within the website are for analytical reasons in order to understand user experience so that our website can be designed around you, our customers. No personal data is stored or recorded within the website; all we monitor via cookies are user preferences as you navigate around the pages. Our ultimate aim to ensure that our website is as efficient and user friendly as possible, whilst giving you the best user experience.

Our website uses only persistent cookies as outlined below:

  • Persistent cookies are used to allow us to understand your preferences and actions whilst navigating around our website. These cookies are cookies which stay on your computer permanently, until you "manually" delete them.

We have also developed relationships with carefully selected and monitored partners, to assist in the delivery of a high quality website.

The table below explains how we and our selected third party web partners use cookies and why:

Category Vendor Purpose Where Online
Performance Coremetrics Provides site analytics which allows us to understand how visitors are interacting with site processes, to allow us to optimise site to drive better performance. All Pages
Functionality Tagman Container Tag solution which allows us to manage site analytics. All Pages

Social Media third party cookies

With the website we offer a 'share page' widget on most of our web pages, where content can be shared easily on the following sites - Facebook, Twitter, MySpace, Delicious and Digg. These sites may set a cookie when you are logged into their service. Virgin Atlantic Cargo has no control or liability over these cookies, so you should check the relevant third party's cookie policy for more information

How to control and delete cookies

Virgin Atlantic Cargo will not use cookies to collect personally identifiable information about you. However, should you choose to disable, reject or block our cookies, some parts of our website may not function fully, or in some cases, our website may not be accessible at all.

For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit

To control the cookies set by our suppliers, or to view their privacy or cookie policies, you can visit their websites directly via the following links:

Partner link Partner link
IBM Coremetrics Tagman